Terms & Conditions

1. Introduction

Welcome to Sheds Britain, an online retailer offering garden sheds, outdoor storage solutions, and related garden products throughout the United Kingdom.

These Terms & Conditions govern your access to and use of our website, https://shedsbritain.co.uk, and the purchase of products through our online store.

Sheds Britain is operated by BRUNDISH SHEDS LIMITED, a company registered in England and Wales under company number 14246125.

By accessing our website or placing an order, you agree to the terms applicable to your use of our services and purchases.

Please read these Terms & Conditions carefully before purchasing.

Nothing in these terms limits or excludes your statutory consumer rights under applicable UK law.

2. Company Information

Trading Name: Sheds Britain
Legal Company Name: BRUNDISH SHEDS LIMITED
Company Registration Number: 14246125

Registered Office Address:
141 Leigh Park Road
Bradford On Avon
England, BA15 1TQ
United Kingdom

Website: https://shedsbritain.co.uk
Email: support@shedsbritain.co.uk
Telephone: +44 7460 606126

Our preferred customer support method is email, allowing us to provide accurate assistance and maintain a clear record of communications.

3. Eligibility and Website Use

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Refrain from fraudulent transactions or unauthorised activities.
• Avoid interfering with the operation or security of the website.
• Respect the intellectual property rights associated with the website and its content.

You must have the legal capacity to enter into a binding purchase agreement.

We reserve the right to restrict access to our website where necessary to protect our business, customers, or systems, subject to applicable law.

4. Product Information and Availability

Sheds Britain aims to provide clear and accurate product descriptions, specifications, dimensions, pricing, and images.

Our product range may include:

• Garden sheds
• Plastic, metal, and wooden outdoor storage units
• Garden storage boxes
• Outdoor cabinets
• Garden organisation products
• Related garden accessories

We make reasonable efforts to ensure product descriptions and specifications are accurate.

However, product colours may appear slightly different depending on screen settings, lighting conditions, and manufacturer variations.

Customers should carefully review the dimensions, materials, assembly requirements, and other specifications before ordering.

All products are subject to availability.

If an ordered product becomes unavailable, we will contact you to discuss suitable alternatives or arrange a refund.

We will not substitute a materially different product without your agreement.

5. Pricing and Currency

All prices displayed on our website are in British Pounds Sterling (GBP).

Prices include applicable UK VAT where required, unless otherwise clearly indicated.

Any delivery charges or other applicable costs will be displayed before the customer completes checkout.

We reserve the right to adjust product prices and promotional offers at any time.

Price changes do not affect orders already accepted.

If an obvious pricing error occurs, we may contact you before accepting the order to confirm whether you wish to proceed at the correct price.

If payment has already been collected for an order we cannot fulfil because of such an error, we will arrange a refund.

We will not charge additional amounts without your consent.

6. Orders and Contract Formation

When placing an order through Sheds Britain, customers are responsible for providing accurate billing, delivery, and contact details.

After completing checkout, you will receive an order acknowledgement email.

This confirms that your order has been received but does not necessarily mean that it has been accepted.

A binding sales contract is formed when we send you an order acceptance or dispatch confirmation, unless we expressly confirm acceptance earlier.

We may decline an order before acceptance for legitimate reasons, including:

• Product unavailability
• Incorrect or incomplete order information
• Payment authorisation failure
• Suspected fraudulent activity
• An obvious pricing or listing error
• Delivery restrictions that prevent fulfilment

If we cannot accept an order after payment has been collected, we will notify you and refund the payment.

We will act reasonably and in accordance with applicable consumer protection legislation.

7. Payment Terms

Payment must be completed through the payment methods displayed at checkout.

Available payment options may include major debit cards, credit cards, and other supported electronic payment methods.

All payments are processed through the payment providers made available on our website.

We use appropriate payment security measures to help protect transaction information.

Customers agree to provide accurate payment information and confirm that they are authorised to use the selected payment method.

Orders will normally begin processing once payment has been successfully authorised or received.

For additional information, please refer to our Payment Policy.

8. Shipping and Delivery

We aim to provide dependable delivery services throughout eligible areas of the United Kingdom.

Our standard estimated shipping timetable is:

Business days are Monday to Friday, excluding UK public holidays.

Delivery times may vary depending on product availability, destination, courier operations, and the dimensions of the item.

Shipping costs and applicable delivery restrictions will be displayed before checkout is completed.

For large garden sheds or bulky outdoor storage units, specialist transportation arrangements may be required.

Where no delivery timeframe has been agreed, we will deliver without undue delay and generally no later than 30 days after the contract is formed, as required by law.

If delivery is delayed, customers will have the remedies available under applicable UK consumer legislation.

For complete details, please review our Shipping & Delivery Policy.

9. Delivery Responsibilities

Customers must provide a complete and accurate delivery address.

We are not responsible for delays directly resulting from incorrect information supplied by customers, although we will make reasonable efforts to resolve delivery problems.

Please ensure that:

• Your delivery address is correct.
• The delivery location is reasonably accessible.
• Any relevant delivery instructions are supplied.
• Someone is available to receive the delivery if required.

For oversized items, the carrier may contact you to arrange a suitable delivery appointment.

Risk of loss or damage generally remains with Sheds Britain until the goods come into your physical possession or that of a person you have identified to receive them.

An exception may apply if you independently commission a carrier not offered by us.

Ownership of the goods passes to you once full payment has been received and the goods have been delivered, subject to your statutory rights.

10. Order Cancellation

Customers may request cancellation before their order has been dispatched.

To request cancellation, email:

support@shedsbritain.co.uk

Please include your order number and cancellation instructions.

We will make reasonable efforts to stop fulfilment and issue a full refund for orders successfully cancelled before dispatch.

If an order has already shipped, customers may still exercise applicable statutory cancellation rights.

Under UK distance-selling legislation, consumers purchasing eligible goods online generally have 14 calendar days after receiving their order to cancel without providing a reason.

Certain exemptions may apply, including goods made to individual specifications or clearly personalised.

Our Cancellation Policy provides further information about procedures, deadlines, and refunds.

11. Returns and Refunds

Sheds Britain offers a 30-day return period for eligible products.

Customers may request a return within 30 calendar days of receiving their order.

For voluntary change-of-mind returns beyond the statutory cancellation period, products should generally be unused, complete, and in resaleable condition.

Customers are responsible for direct return shipping costs for change-of-mind returns where these costs have been appropriately disclosed and the law permits us to require payment.

For defective, damaged, or incorrect items, we will provide the remedies required by applicable consumer law.

Refunds are issued to the original payment method unless otherwise expressly agreed.

We aim to process approved voluntary returns within 7 business days after receiving and assessing the returned goods.

Statutory cancellation refunds will be processed within the legally required deadlines.

Nothing in our return conditions restricts your statutory rights.

Please review our Refund & Return Policy for full information.

12. Product Quality and Consumer Guarantees

We are committed to supplying products that meet applicable UK consumer protection standards.

Under the Consumer Rights Act 2015, goods must generally be:

• Of satisfactory quality
• Fit for their intended purpose
• As described
• Consistent with applicable product information
• Safe and reasonably durable

If a product does not meet these requirements, customers may have the right to reject the goods, request a repair or replacement, or obtain an appropriate refund or price reduction.

The applicable remedy depends on the nature of the problem and relevant statutory conditions.

Any manufacturer warranty or additional commercial guarantee is provided alongside, and does not replace, your statutory rights.

13. Product Assembly and Installation

Some products sold through Sheds Britain require customer assembly or installation.

Unless expressly specified in the product description or order confirmation, assembly and installation services are not included in the purchase price.

Customers should follow the manufacturer’s assembly instructions and relevant safety guidance.

Before installation, customers should ensure that the chosen location is suitable for the product, including checking ground conditions, dimensions, and applicable local requirements.

Where appropriate, professional installation may be advisable.

We are not responsible for damage solely caused by misuse, unreasonable alterations, or installation contrary to clear and appropriate instructions.

However, this does not exclude our responsibility where goods are defective, instructions are inadequate, or applicable consumer law provides a remedy.

14. Product Care and Maintenance

Customers should follow applicable maintenance instructions to help preserve product condition, safety, and durability.

Depending on the product, recommended maintenance may include:

• Regular cleaning
• Appropriate weather protection
• Checking fixtures and fittings
• Maintaining a suitable supporting base
• Avoiding loads beyond manufacturer specifications
• Following the manufacturer’s recommended care instructions

Normal wear and tear, misuse, or damage resulting from unsuitable modifications may not be covered by additional commercial warranties.

Your statutory rights remain unaffected.

15. Promotions and Discount Codes

From time to time, Sheds Britain may offer promotions, discounts, or special pricing.

Promotional offers may be subject to specific terms, including:

• Validity dates
• Eligible products
• Maximum redemption limits
• Minimum spending requirements
• Restrictions on combining offers

Any material conditions will be clearly communicated with the relevant promotion.

We reserve the right to withdraw or modify promotions for future orders, but changes will not unfairly affect accepted purchases.

16. Intellectual Property Rights

Unless otherwise stated, the website’s original branding, layouts, written content, and other materials owned by Sheds Britain are protected by applicable intellectual property laws.

Product images, trademarks, brand names, and manufacturer materials may belong to their respective owners.

Customers may browse and use the website for personal, non-commercial shopping purposes.

Unauthorised reproduction, redistribution, or commercial use of protected website content is prohibited without the relevant rights holder’s permission.

17. Third-Party Services and Links

Our website may contain links to external websites or use services provided by third parties, including payment processors and delivery providers.

External websites may have their own terms, privacy notices, and policies.

We are not responsible for the independent content or practices of third-party websites outside our control.

However, the use of third-party service providers does not remove our legal obligations to customers for purchases made directly from Sheds Britain.

18. Privacy and Data Protection

We respect customer privacy and are committed to handling personal information responsibly.

Personal information collected when customers browse or purchase through our website may include:

• Name and contact details
• Billing and shipping information
• Order and transaction information
• Customer service correspondence
• Technical and website usage information

Personal data will be processed in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

For detailed information about personal data collection, use, retention, and customer rights, please review our Privacy Policy.

19. Website Security and Acceptable Use

Customers must not use our website in ways that could damage its operation, compromise security, or interfere with other users.

Prohibited activities include:

• Attempting unauthorised access to website systems
• Introducing malicious software
• Conducting fraudulent transactions
• Misusing customer accounts
• Infringing intellectual property rights
• Using automated systems in ways that unreasonably disrupt website services

We may take proportionate action to prevent misuse, including restricting access or reporting unlawful activity to the appropriate authorities.

20. Limitation of Liability

Sheds Britain will exercise reasonable care and skill in fulfilling its obligations.

We do not exclude or limit liability where doing so would be unlawful.

In particular, nothing in these Terms & Conditions excludes or restricts liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Breach of statutory consumer rights
• Any other liability that cannot legally be excluded or limited

We are not responsible for losses caused solely by circumstances outside our reasonable control where applicable law permits such a limitation.

Nothing in this section prevents customers from obtaining legally available remedies where we breach our contractual or statutory obligations.

21. Events Outside Our Reasonable Control

Occasionally, circumstances beyond our reasonable control may affect our ability to fulfil an order.

Examples include:

• Severe weather conditions
• Natural disasters
• Major transport disruptions
• Government restrictions
• Widespread infrastructure failures
• Other exceptional events that cannot reasonably be avoided

If such an event affects an order, we will take reasonable steps to minimise disruption and communicate relevant information.

Customers retain their statutory rights, including applicable rights concerning delayed or failed delivery.

22. Complaints and Customer Support

We are committed to treating customers fairly and resolving concerns promptly.

If you have a complaint about a product, order, delivery, or customer service experience, please contact:

support@shedsbritain.co.uk

Include your order number and a description of the concern.

Our team will review the issue and aim to provide a response within 24 business hours.

Where additional investigation is required, we will endeavour to communicate the next steps clearly.

We encourage customers to contact us directly so that we can investigate and resolve any concerns efficiently.

This does not prevent customers from exercising their legal rights or seeking assistance from an appropriate consumer protection organisation.

23. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our operations, products, services, or legal obligations.

The latest version will be published on our website with an updated revision date.

Changes will normally apply to orders placed after the updated terms become effective.

Terms applicable to an existing accepted order will not be changed retrospectively without a lawful basis or the customer’s agreement.

We encourage customers to review this page periodically.

24. Governing Law and Jurisdiction

These Terms & Conditions are governed by the applicable laws of England and Wales.

Any dispute arising from purchases through Sheds Britain will be handled in accordance with applicable UK legislation.

Nothing in this provision removes mandatory consumer protections or rights relating to jurisdiction available to customers in Scotland, Northern Ireland, or elsewhere under applicable law.

25. Contact Information

For questions about these Terms & Conditions, orders, products, returns, or other customer service matters, please contact:

Sheds Britain
Operated by BRUNDISH SHEDS LIMITED

Company Number: 14246125

Registered Office:
141 Leigh Park Road
Bradford On Avon
England, BA15 1TQ
United Kingdom

Email: support@shedsbritain.co.uk
Phone: +44 7460 606126
Website: https://shedsbritain.co.uk

Email is our preferred communication method for customer support enquiries.

Sheds Britain — Quality Outdoor Storage. Reliable Service.

We are committed to transparent business practices, dependable products, fair customer policies, and a trustworthy online